At Bio-Peptides Resource, we are committed to efficiently and securely delivering your nootropics and peptide product orders. As a US-based e-commerce platform, we only ship within the United States. Please review the following shipping policy for detailed information on the process, timelines, and important terms.
Shipping Destinations
Shipping Methods
All orders are shipped via the DHL, Fedex and UPS to ensure reliable and cost-effective delivery.
Order Processing and Delivery Times
Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation. Business days are Monday through Friday, excluding US holidays.
Delivery Time:
For North American countries, delivery typically takes 3–5 business days.
For European and South American countries, it typically takes 5–7 business days.
Total estimated time from order placement to delivery: 4-10 business days, depending on your location and chosen shipping method. Please note that delays may occur due to high order volume, weather, or carrier issues – thank you for your patience.
Shipping Costs
Shipping costs will be calculated at checkout based on package weight, dimensions, and destination.
Free shipping is available for orders over $200.
All fees are in US dollars and include basic packaging and handling fees.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a UPS, DHL and Fedex tracking number.
You can track your package directly on the website or via the link in the email.
If you do not receive tracking information within 3 business days, please contact us at info@biopepsource.com
Refunds, Returns, and Cancellations
No Refunds or Returns: Due to the nature of our products (nootropics and peptides), we do not offer refunds, returns, or exchanges. All sales are final.
Order Cancellation: You may request to cancel your order by contacting us via email immediately before your order is shipped. Orders cannot be canceled once they have been shipped.
Damaged or Lost Packages: In the rare event that your package is damaged or lost, please contact us within 7 days of the expected delivery date with photos and details. We may, at our discretion and after investigation with UPS, Fedex and DHL provide a replacement.
Incorrect Address: Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for packages that fail to be delivered due to an incorrect address provided by the customer.
Important Notes
We comply with all US regulations regarding the shipment of dietary supplements. Products are shipped in discreet packaging to protect your privacy.
For any shipping-related questions, please contact our support team.
Thank you for choosing Bio-Peptides Resource. We are committed to providing you with a smooth and satisfactory shopping experience. For any questions, please email us at info@biopepsource.com